Immigration Department introduces self-application services for Hong Kong identity cards

Hong Kong’s Immigration Department has upgraded its Personal Documentation Submission Kiosks (PDSKs) to allow self-application for identity cards and passports. From December 13, 2024, eligible applicants can complete the process without meeting an officer, with faster processing times and integrated collection kiosks for added convenience.


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The ImmD or the Immigration Department announced that on the 12th of December 2024, the services of the PDSKs or Personal Documentation Submission Kiosks will be enhanced tomorrow, 13th of December by introducing self-application services for Hong Kong identity cards or HKICs. Eligible applicants can complete the HKIC application procedures in a self-service manner and can apply for HKICs and Hong Kong Special Administrative Region (HKSAR) passports in one go through the PDSKs. The application and collection procedures for personal documentation will be further automated and digitalized by the new services, thereby providing more convenient services to members of the public.

The PDSKs are set up at the Immigration Headquarters in Tseung Kwan O. currently and starting tomorrow, eligible applicants can complete the application procedures, including electronic form filling and signing, photo taking, fingerprints taking and application submission, at the PDSKs in a self-service manner without the need to meet a registration officer of the ImmD in person.

Completion of application procedures, including electronic form filling and signing, photo taking, fingerprints taking and application submission of eligible applicants are now possible at the PDSKs in a self-service manner without the need to meet a registration officer of the ImmD in person. The services provided by the PDSKs are appointment-free. The first phase of the new services willcover the following three types of replacement applications of HKIC holders who are aged 18 or above holding a locally issued smart HKIC:

1. Replacement for an adult HKIC for persons reaching the age of 18;
2. Replacement for a permanent HKIC for persons having their eligibility for permanent HKIC verified; and
3. Replacement for a new smart HKIC for persons holding a valid old form of smart HKIC.

After the launch of the new services, eligible applicants can also apply for HKICs and HKSAR passports in one go through the PDSKs without the need to repeatedly undergo identity verification, photo taking and form filling.

Through the PDCKs or the Personal Documentation Collection Kiosks, the ImmD has integrated various functions of the collection kiosks for collection. Eligible applicants can collect HKICs and HKSAR passports in one go in a self-service manner through the PDCKs, which are also located at the Immigration Headquarters.

The address of the Immigration Headquarters is 61 Po Yap Road, Tseung Kwan O, New Territories. For the location and service hours of the kiosks, please refer to the Annex. The above information is also available on the ImmD’s website (www.immd.gov.hk) and mobile application.

Shortening the processing time for identity card applications
Furthermore, the ImmD will shorten the processing time for the new smart HKIC starting from tomorrow. The time required will be shortened to five working days from the current seven working days (working days exclude Saturday, Sunday and general holidays). Applicants can collect the new HKIC on the next working day after the completion of processing by the ImmD.

Main Land Travel Permit

Prism Consultancy offers various services in which it can help those affected by the coming phase-out of old smart identity cards, among others.

1. Visa and Immigration Services: In case, for the clients living in Hong Kong on a working permit can process to update their identity cards by using as per Visa & immigration procedure Prism Consultancy assist you with obtaining new smart Identity Card. This help includes leading customers through the necessary documentation, and working straightforwardly with Immigration to guarantee a consistent procedure.
2. Compliance advice: Prism Consultancy can provide compliance advice to individuals (including both permanent and non-permanent residents) on how the new legislation around IDcard replacement may affect them. That involves learning the deadlines, paperwork and penalties of non-compliance with all these new regulations.
3. Incorporation and Employment Services: For Expats employed by Hong Kong Companies who required to change ID Card under employment compliance, we can add on registering your company incorporating. In addition, they help ensure businesses are regulatory compliant locally and that the employer registration formalities for their employees can be easily managed.
4. Document Preparation and Submission: This involves the preparation and submission of relevant documents to the Immigration Department, which is conducted by Prism Consultancy for their clients. This service ensures that all forms are filled correctly and on time so the risk of delays or problems with identity card replacement they will be minimal.
5. Legal Compliance and Risk Management: Our dedicated staff has in-depth knowledge regarding all Hong Kong immigration law and regulations necessary to ensure that individuals (as well as businesses) are on the right side of the law when it comes time to have their ID card reissued. This can help, for example, in advising you on compliance deadlines and potential penalties and the risks to unauthorized renewal attempts.

Leveraging their experience as a recognized consultancy offering reliable visa services immigration and company incorporation in Hong Kong, Prism Consultancy extends its support to ensure that clients make a smooth transition to new smart identity cards without any hindrance or hassle for transforming from the current ID card system while maintaining eligibility which will be altered with their resignation.

Source: https://www.immd.gov.hk/eng/press/press-releases/20241212.html

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